Support
Need help with TCG Bundle? Below are the most frequently asked questions. Can't find yours? Send us an email.
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How do I get started?
Install TCG Bundle and open the page of a card you are looking for on Cardmarket, with your own condition and language filters. Click the TCG Bundle icon to open the side panel and click Add (or Load everything and add when there are more than 50 offers). Repeat for every card, then click View advice.
Do I need to be signed in to Cardmarket?
Yes. Cardmarket only shows sellers' offers when you are signed in. TCG Bundle reads the page you open, so sign in to Cardmarket first.
Why can't I see seller names?
You see your advice and your saving straight away. At the Order step you create a free account; then you see which sellers you buy from and can open each offer.
Is an amount wrong?
Use the "Something not right?" link at the bottom of the order screen in the extension. The amounts from your advice are sent along, so we can check it quickly.
Does TCG Bundle click on Cardmarket by itself?
Only when you ask it to. With "Load everything and add" or "Fetch new prices", TCG Bundle goes through the cards on your list in a separate window in the background and clicks "Show more results" to load every offer. Before your advice it briefly puts the cards of each seller from that plan in your cart to see what shipping really costs there, and removes them right away. With "Put everything in my cart" it clicks the cart button of the chosen offers. Nothing else: never checking out or buying. If Cardmarket asks for a check, you complete it yourself.
Which countries are shipping costs calculated for?
To the Netherlands and Belgium. In Settings, under "Where are you ordering to?", you pick the country; TCG Bundle then uses Cardmarket's official rates to that country. Other countries will follow.
The Chrome Web Store says "This item is not available"
TCG Bundle is available in the Netherlands and Belgium, because we calculate shipping costs to those two countries. If you live elsewhere, TCG Bundle will follow later. Living in the Netherlands or Belgium? Check whether you use a VPN or your Google account is set to another country, and try the link in an incognito window.
How do I delete my account?
Open Settings (gear icon) in the extension and choose Delete account. Your account and plan are then permanently deleted. Read more in the privacy policy.